RETURN & REFUND POLICY

We at embroiderymaterial.com believe in & work for highest standard of customer satisfaction. So, to achieve that we have a ‘no nonsense return policy’.

We do what we say. All you need to do is just inform us about the products that you want to return in 48 hours after receiving the order on [email protected].

# Can I return a part or all items from my order?

Yes, you may return a part or all items from your Order, in case of multiple items in an order.

# How I will receive the refunds?

The refunds will be issue to you either through BANK TRANSFER of the amount or in the form of discount coupons, which you can use in your next purchase.

# How long will it take to get the refunds?

Once the item is received in our warehouse, it undergoes a Product Inspection, which takes about 1 day. Typically the refunds are initiated within 3-5 working days after product inspection.

# How do I returned the product?

Please send the product at the below address with the original invoice: -

www.embroiderymaterial.com

C/O Aarvak Garments Pvt Ltd,
E-71, 2nd Floor, Sector-06,
Noida-201301, Uttar Pradesh.
India.

# Shipping charges of order: -

It would not be included in the refund value of your order as these are non-refundable charges.

# Who will pay the courier charges at the time of returning the product?

The courier charges for returning the product will be paid by the customer.

# I still haven’t received my refunds?

Please mail at [email protected] or call at 8826002179 from Monday to Friday between 10 a.m. to 5 p.m.